Ecommerce email marketing

Table of Contents

Marketing is a very common term in digital world, but ecommerce email marketing comes with some secrets.

Ecommerce email marketing can be defined as marketing of business products/services with the help of emails. In other terms, ecommerce email marketing helps in generating sales by sending emails. It is a very powerful marketing strategy. If used correctly, it can change the fortune of your online small business as well.

The benefit of email marketing comes from the fact that it helps in establishing personalized contact with the buyers. Email marketing as a form of online communication is not only effective, but also simple. Email marketing is new way of marketing using the online channel of communication.

Let’s understand the simple forms of email marketing.

Email marketing can sometimes be a really simple task. Simple in the sense that you can send emails to the customers welcoming them to your brand. Or send emails as a part of your email marketing campaign giving them a discount code. What is common in all these types of emails is the motive- which is to seek attention and connect with the customers. Mails seeking customer feedback are also examples of the simple email marketing campaigns.

The emails under these campaigns are quite direct and pleasant to read. The customer not only gets to know about the company, but also feels connected to the idea behind the company. In simple words, email marketing makes your company home for the customers.

Let’s now understand complex forms of email marketing.

The most complex forms of email marketing include email automations. While email automations work wonders in terms of providing redress to consumer complaints, these are not everyone’s cup of tea. You need to set a number of automated emails for each conversation which is not only technically challenging, but also consumes a lot time and efforts.

The other complex thing about email automations is that they need to be devised very carefully. A small error in the content of automated email can result in the failure of the entire campaign.

An email marketing campaign can have various components. From basic promotional emails to emails with CTA buttons, email marketing is a one stop solution for reaching out to the customers in a very personalized manner.

How to formulate an email marketing strategy for your ecommerce business?

A small list of steps is what it takes to build an effective email marketing strategy for any online website or traditional business.

Define your target market.

To communicate effectively with your audience, you must first understand who they are. Know everything there is to know about the demographics of your brand. Talk to people, figure out what they want, and then create a marketing strategy that caters to their requirements.

Determine your objectives.

Before you launch your first email campaign, consider what you want to accomplish with it. This will help you figure out what kind of information to send, who to send it to, how to format the email, and how to track your progress.

Align your email marketing campaign goals with your company’s broader marketing goals. Make sure to set the right goals. Do you intend to increase the number of people who sign up for your newsletters? Do you want to increase the number of leads your sales team receives?

Make sure you know what your objectives are before you start working on your email campaigns.

Build an email list

To send emails, you must first create a contact list. Sign-up forms and popups are used to build an email list. After they sign up for your newsletter and emails, the subscribers will receive your emails.

Types of emails to send

Plan out how often and what types of emails you’ll send. The type of email you send is determined by your company’s objectives, size, need, audience, and resources.

Curate your emails well and be creative in your content

A perfectly curated email has a device-responsive design that is eye-catching, attention-grabbing, attractive, and enticing. An effective subject line should be used to invite your customers into opening your emails. Creative content is the key to success that you have been dreaming of everyday.

Keep track of the results and customer feedbacks

Track the results, and if anything falls short of perfection, go back through the entire process to figure out what went wrong, then redo after making the necessary changes.


Email marketing is a critical component of any e-commerce marketing plan. There’s just one more thing to keep in mind if you want to be successful with it:

Have a blast!

You didn’t become a marketer to annoy or bore customers. You become a marketer to find new methods to engage them. So put on your thinking cap and start brainstorming innovative methods to provide your e-commerce clients with the finest possible experience through your products as well as your creative content.


Mahima Chaudhary
Mahima Chaudhary
Mahima is an email marketing specialist who happens to enjoy other domains of digital marketing as well. She is interested in topics such as digital marketing, blogging, content creation, etc. She is working as an email marketing specialist, content creator and digital marketer for 2 years and 6 months and wrote for various companies on various platforms. She is also an ecommerce specialist. She aspires to explore more and add more value with her content.
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